Empower Newcomers to Canada and Kickstart Your Career in Settlement Services

NorQuest College’s Settlement Studies diploma program is designed for individuals who want to make a difference in the lives of newcomers to Canada. This two-year diploma program will teach you how to help immigrants and refugees integrate into their communities, advocate for their rights, and access vital services.

What You Can Expect from the Program

In this program, you’ll gain the skills and knowledge needed to assist newcomers in Canada with essential services such as housing, education, employment, transportation, and healthcare. You will learn to:

• Assess your clients' needs through interviews and refer them to appropriate services

• Understand how settling in Canada affects family dynamics

• Support individuals with disabilities and mental health challenges

• Help clients access current resources available to newcomers

• Develop action plans to assist newcomers dealing with trauma or culture shock

• Understand the laws and policies surrounding settlement services in Canada

• Learn how different cultures approach mental health and disabilities

Delivery Options:

• In-person classes at our downtown Edmonton campus

• Hyflex option, allowing you to attend classes online or in person at your convenience

Graduate with Real-World Experience

At NorQuest College, we believe in the power of hands-on learning. As part of this program, you will:

• Graduate with 400 hours of field experience

• Work with individuals, families, and organizations in real settlement work settings

• Directly apply your classroom knowledge to practical, real-world scenarios

After completing your field placements, you’ll have valuable experience to include on your resume and the confidence to address the complex needs of newcomers.

Additional Program Resources

You will have access to The Canadian Settlement in Action: History and Future textbook. This high-quality, interactive resource is designed specifically for settlement workers and is available online free of charge.

Career Opportunities

Graduates of this program can pursue careers as settlement service workers in the non-profit sector, municipal and provincial governments, and community agencies. Potential job titles include:

• Settlement Practitioner/Consultant

• Immigration Partnership Coordinator

• Settlement Case Manager

• Newcomer Planner

• And more!

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Important Information for International Students

This program qualifies for a study permit and post-graduate work permit in Canada. For more details, visit our international students page.