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Certificate in Client Service Specialist - Manitoba Institute of Trades & Technology (MITT) CANADA

Overview Of Program

 The new Client Service Specialist Certificate (CSS) is a distinctive program MITT has developed in partnership with the Manitoba Tourism Education College (MTEC). Although students will receive the MITT credential upon successful completion, the ten months of occupational specific, career development and technical courses are delivered by MTEC in a classroom located in MTEC’s facility (Unit 3 -75 Scurfield Blvd). At the end of the program, MTEC will connect students with their numerous employer contacts for a one-month, unpaid work practicum.

Upon graduation, students will receive a MITT certificate and will be equipped with the transferable skills required for front-line employment in multiple industry-sectors. Students will also have the opportunity to receive the following industry recognized certificates in various courses and workshops throughout the CSSC program:

  • Emergency First Aid Level C and Level 1 AED
  • Winnipeg Ambassador
  • Handling Difficult Situations
  • WHMIS (Workplace Hazardous Materials and Information Systems)

This program held at MTEC’s facility also includes:

  • 4 hours of class time per day (Monday-Friday) for non-work practicum courses
  • Industry experienced instructors
  • Field trips and guest speakers
  • Free parking
  • Complimentary coffee, tea, water (daily basis)

All documentation will be provided by MITT to eligible applicants/students.

Click here for more information on MTEC.



1 year full-time (10 months of study)








Fall 2024 Evening 

Entrance requirements

High school diploma (or expected completion within 45 days of the program start date), or equivalent. International applicants must meet the general entrance requirements [PDF] based on country/curriculum of study. Applicants must also meet the program-specific requirements, including:

  • Senior Level First Language Literature with a grade of 50 per cent or higher, or equivalent.

*All high school grades will be converted to an equivalent Manitoba grade scale.

If educated outside of Canada, applicants must also have demonstrated English Language Proficiency.

Click here for more information on entrance requirements.

Students also must be 18 years of age or older by the official start date of the program.

 Estimated Program Costs








Health Insurance


Estimated Textbook Costs2


Estimated Supply Costs2
(Includes laptop)


Estimated Program Cost


1Costs are estimates and are subject to change. Refer to for specific tuition rates.
2Supplies and books, including laptops, are purchased by students. Find more information about supplies and textbooks 


A complete supply list can be found in the program information section.


The instructor will distribute required course workbooks and handouts at no additional cost to the student.

 Continuous Program Improvement

MITT continuously reviews and improves programs to maintain relevance in the workplace and effective learning experiences for all students. Although the institution strives to have the website reflect the most current version of all programs, MITT reserves the right to change the program curriculum as necessary to meet industry and accreditation requirements. As a result, course information and learning outcomes may be adjusted prior to the scheduled course start date.

NOTE:  Many of our graduate programs are extremely competitive; the number of qualified applicants normally exceeds the number of seats available for each intake. Satisfaction of minimum entry requirements does not ensure admission.

For Admission Contact:

Admission Team @ MakeStudy,


CALL: +91 96581 96851



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