At the University of Niagara Falls (UNF), we understand that international students may face unexpected challenges. Here's a clear and simple explanation of when and how you can get a refund:

Full Refund (Minus $500 Administration Fee)

You may get a full refund of your tuition fees (less a $500 administration fee) in the following cases:

1. Visa Refusal:
   If your student visa or study permit is denied by IRCC, you can request a refund.
   You must submit:

   • The original visa refusal letter or

   • The official IRCC email (including full headers and routing info).

2. Before Classes Begin:
   If you tell the university in writing that you don’t want to start the program, and do this on or before the 6th day of the term, you’re eligible.

3. Admission Requirements Not Met:
   If you don’t meet the university’s admission criteria before the program starts (as per your offer letter), you’re also eligible.

Note: If you're a continuing student and plan to leave UNF, you must provide:

• A new Letter of Acceptance and payment proof from another school, or

• Your flight ticket back home.

Partial Refund (Minus $500 Administration Fee)

You can get a partial refund based on how much of your program you’ve completed if:

• You withdraw before completing 50% of the term, and request a refund.

• Your program is discontinued or suspended before completion.

No Refund if:

• You withdraw after completing 50% or more of the term.

Other Important Points

• You must submit a written refund request to: studentaccounts@unfc.ca

• Refunds are only sent to the original method of payment.

• Insurance fees are non-refundable once the term has started.

• Students who are dismissed due to misconduct or policy breach are not eligible for any refund.