Overseas International Students (Before Arrival)
If you’ve received an Official Letter of Acceptance but your initial Canadian study permit is refused, you can get a full refund of your prepayment—minus a $150 application fee and $100 administrative fee. To qualify, you must notify the College by the term’s add/drop deadline (see “Procedure” below). If you withdraw after that deadline, refunds follow the Course Drop/Withdrawal rules.

Refund Procedure for Permit Refusal
To request your refund, submit all of the following before the add/drop deadline:

• Refusal of Study Permit Form

• IRCC Refusal Letter (dated after your Letter of Acceptance)

• Bank Information Request Form (for wire transfers)

• Letter of Authorization (if someone else’s account will receive the funds)

Course Drop & Withdrawal

• Winter & Fall Terms

  • Before First Day of Term:

    • 100% refund until the end of Regular Registration.

    • 75% refund during Late Registration (from two weeks before term start up to the day before classes).

  • After Classes Start:

    • 50% refund in Week 1 (until Friday 4 pm).

    • 30% refund in Week 2 (until Friday 4 pm).

    • No refund after Week 2 ends.

• Spring & Summer Terms

  • Before First Day of Term:

    • 100% refund until end of Regular Registration.

    • 75% refund during Late Registration (two weeks before term start until day before classes).

  • After Classes Start:

    • 50% refund until Wednesday 4 pm of Week 1.

    • 30% refund from Wednesday 4 pm until end of Week 1.

    • No refund after Week 1 ends.

All withdrawals require the “Request to Drop a Course” form by the published deadlines.

Medical or Compassionate Withdrawals
If you must withdraw for serious medical or compassionate reasons, you can appeal the refund policy. Submit a Refund Appeal form and supporting documents to the Bookstore. Appeals are not guaranteed; the College’s decision is final.

Required to Discontinue (Expulsion)
If you’re expelled, you will receive 50% of any remaining credit balance—unless the balance comes from your initial LOA deposit, which is non-refundable.

Unclaimed Funds
You have 24 months from discontinuation to claim any refund. After that, unclaimed funds become the property of Alexander College.